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Frequently Asked Questions

Find Answers To Common Questions About Our Services And Processes

Who will interpret my results?

Results are interpreted by physicians at the Associate Chief Physician level or above. You will receive a structured clinical explanation and diagnostic guidance based on your findings.

Can you help with a medical in?

If required, we can assist with a medical invitation letter and supporting documents based on submitted medical information (subject to review and local requirements).

Do you offer remote pre-assessment before arrival?

Yes. You may upload prior records for preliminary specialist review within 48 hours, helping determine the most suitable package and whether contrast or anesthesia is needed.

What medical records should I provide before traveling?

To ensure appropriate test selection and safety screening, please share:

  • Previous imaging (CT/MRI/ultrasound) and reports
  • Current symptoms and medical history
  • Medication list and allergies
  • Recent lab results if available
Can I complete examinati?

Yes. Our standard pathway for international patients is:

  1. Day 1: R
  2. Day 2: Most examinations completed (usually within half a day)
  3. Day 3: English-speaking specialist consultation and care plan discussion

Timing may vary if patholog

How quickly can I get an appointment?

Most examinations can be scheduled within 1–3 working days, depending on the test and preparation requirements. PET-CT typically requires 7–10 days advance scheduling due to tracer preparation and proto

How much does it cost compared to other countries?

Generally, medical costs in China are 30%-60% lower than in the US or EU for comparable treatments. We provide a transparent, itemized cost estimate before you travel.

Are doctors fluent in English?

Many senior specialists have international experience and speak English. Additionally, we provide professional medical translators who accompany you 24/7 during all consultations and procedures.

How do I know the hospitals are safe and accredited?

We partner exclusively with hospitals that hold JCI (Joint Commission International) accreditation or national Grade 3A status (the highest tier in China). These facilities follow strict international protocols for patient safety, hygiene, and clinical outcomes.

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