Sanavia Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal data through our medical tourism website (the “Website"). We are committed to complying with applicable data protection laws and safeguarding user privacy.

Company Name: Xi'an Sanavia Medical Services Co., Ltd.
Email: autox312@gmail.com

We may collect:

• Personal information (name, email, phone number, country)
• Medical-related information voluntarily provided by users
• Technical data (IP address, browser, device, usage data)

Medical information is collected only with explicit user consent and used solely for consultation and coordination purposes.

We process personal data based on:

• User consent
• Performance of requested services
• Lega
• Legitimate interests where applicable

We use personal data to:

• Respond to inquiries
• Coordinate medical travel services
• Improve our website and services
• Fulfill legal obligations

We do not sell personal data. Information may be shared only with:

• Licensed medical institutions (with consen
• Authorized service partners
• Authorities when required by law

Personal data may be processed outside the user’s country of residence, including China. Appropriate safeguards are applied where required.

Data is retained only as long as necessary for service purposes or legal requirements.

Users may request access, correction, deletion, restriction, or withdrawal of consent by contacting us.

We implement reasonable technical and organizational measures to protect personal data.

This Policy may be updated periodically. Changes will be posted on this page.

The information provided on this website is intended for general informational purposes only.
The content available on this Platform does not constitute medical advice, diagnosis, or treatment.
Users should always seek the advice of a qualified physician or other licensed healthcare provider regarding any medical condition or treatment.

Use of this website does not establish a doctor–patient relationship between users and the Platform or any affiliated healthcare providers.

The medical information presented on this Platform should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment.
If you believe you may have a medical emergency, you should immediately contact your physician or local emergency services.

Any healthcare providers, hospitals, or specialists referenced on this Platform operate independently.
The Platform does not assume responsibility for medical services provided by third-party healthcare institutions.

While we strive to provide accurate and up-to-date information, medical knowledge evolves rapidly, and we cannot guarantee that all information on the Platform will always be complete or current.

These Terms of Service (“Terms") govern your access to and use of this website and related services provided by the Platform.
By accessing or using the Platform, you agree to comply with these Terms.
If you do not agree with these Terms, you should discontinue use of the Platform.

The Platform provides information and coordination services related to healthcare, including:

• Medical information resources
• Consultation coordination
• Assistance with international or cross-border healthcare services

The Platform does not provide direct medical diagnosis, treatment, or clinical services.

When using the Platform, you agree that:

• The information you provide is accurate and truthful
• You will not misuse the Platform or attempt to disrupt its operation
• You will comply with all applicable laws and regulations

Users are responsible for maintaining the confidentiality of their own information when using online services.

All content available on the Platform, including text, graphics, logos, and design elements, is protected by applicable intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written permission from the Platform.

The Platform may include links or references to third-party healthcare providers or institutions.

We do not control and are not responsible for the services, content, or policies of those third parties.

To the fullest extent permitted by law, the Platform shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to the use of the website or services.

We reserve the right to modify these Terms at any time.

Continued use of the Platform following any changes constitutes your acceptance of the revised Terms.

These Terms shall be governed by and interpreted in accordance with applicable laws.